Shipping will be temporarily suspended from September 30th to October 12th due to the Korean Chuseok holiday.

Terms and Conditions of Use

1. Purpose

The purpose of these Terms and Conditions is to stipulate the rights, obligations, and responsibilities of the Cyber Mall and Users in relation to the use of Internet-based services (hereinafter referred to as the "Services") provided by Evergreen I&D Co. (the “Company,” an e-commerce business operator) through the Lightskin Cyber Mall (hereinafter referred to as the “Mall”).
※ These Terms shall also apply, to the extent not contrary to their nature, to electronic commerce conducted through PC communication, mobile communication, etc.


 2. Definitions

  1. The term “Mall” refers to the virtual place of business set up by Evergreen I&D Co. to enable transactions of goods or services (hereinafter referred to as “Goods, etc.”) with Users through computers or other information and communication facilities, and it may also refer to the business operator managing the Cyber Mall.

  2. The term “User” refers to both Members and Non-Members who access the “Mall” and receive the Services provided in accordance with these Terms.

  3. The term “Member” refers to a person who has registered as a member of the “Mall” and can continuously use the Services provided by the “Mall.”

  4. The term “Non-Member” refers to a person who uses the Services provided by the “Mall” without registering as a Member.

 

3. Publication, Explanation, and Amendment of the Terms, etc.

  1. The “Mall” shall post these Terms, along with its name, representative’s name, business address (including the address for handling consumer complaints), telephone number, fax number, e-mail address, business registration number, telecommunication sales report number, and personal information protection officer, on the initial screen of the Lightskin Cyber Mall for Users’ easy reference. The contents of these Terms may be made available through linked pages.

  2. Before obtaining the User’s consent to these Terms, the “Mall” shall provide a separate linked screen or pop-up window for Users to confirm important matters such as withdrawal of offer, delivery responsibility, refund conditions, etc.

  3. The “Mall” may amend these Terms within the scope permitted under relevant laws, including the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Door-to-Door Sales Act, and the Framework Act on Consumers.

  4. When amending the Terms, the “Mall” shall specify the effective date and reasons for amendment and post them together with the current Terms on the initial screen of the “Mall” from at least seven (7) days before the effective date until the day before such date. However, if the amendment is unfavorable to the User, a grace period of at least thirty (30) days shall be provided. In such cases, the “Mall” shall clearly present the comparison between the former and amended provisions for easy understanding.

  5. Amended Terms shall apply only to contracts executed after their effective date. Contracts executed prior to the effective date shall be governed by the previous Terms. However, if a User who has already executed a contract wishes to be governed by the amended Terms and notifies the “Mall” of such intention within the notice period specified in Paragraph 3, and the “Mall” consents, the amended Terms shall apply.

  6. Matters not provided herein and the interpretation of these Terms shall follow the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, guidelines on consumer protection in e-commerce set by the Fair Trade Commission, relevant laws, or customary practices.

 

4. Provision and Change of Services

  1. The “Mall” shall perform the following services:
    • Provision of information on Goods, etc., and conclusion of purchase contracts
    • Delivery of Goods or Services for which purchase contracts have been concluded
    • Other services designated by the “Mall”
  2. In cases such as the unavailability of Goods or changes in technical specifications, the “Mall” may change the content of Goods or Services to be provided under future contracts. In such cases, the “Mall” shall immediately announce the changed content and delivery date at the location where the current Goods or Services are posted.

  3. If the “Mall” changes the content of Services under a contract already concluded due to reasons such as unavailability of Goods or changes in technical specifications, it shall notify the User immediately at an address where the User can be reached.

  4. In such cases, the “Mall” shall compensate the User for damages suffered. However, this shall not apply if the “Mall” proves that there was no intent or negligence.

 

5. Suspension of Services

  1. The “Mall” may temporarily suspend the provision of Services in the event of maintenance, replacement, or malfunction of computers or other information and communication facilities, or disruption of communications.

  2. The “Mall” shall compensate the User or any third party for damages caused by the temporary suspension of Services under Paragraph 1. However, this shall not apply if the “Mall” proves that there was no intent or negligence.

  3. If the “Mall” becomes unable to provide Services due to reasons such as business type change, business closure, or merger, the “Mall” shall notify Users in accordance with Article 8 and compensate consumers as initially presented by the “Mall.” If no compensation standards are disclosed, the “Mall” shall pay Users in cash or equivalent goods of the currency value corresponding to mileage or points held.

 

6. Membership Registration

  1. A User applies for membership by filling out the membership form prescribed by the “Mall” and expressing consent to these Terms.

  2. The “Mall” shall register Users as Members unless they fall under the following cases:

    • The applicant has previously lost membership under Article 7 Paragraph 3, except where three (3) years have passed since such disqualification and the “Mall” has approved re-registration.

    • False, omitted, or incorrect information is registered.

    • Registration as a Member is deemed to cause significant technical disruption to the “Mall.”

  3. The membership contract is established when the acceptance of the “Mall” reaches the Member.

  4. Members must notify the “Mall” without delay of any changes to the registered information through member information modification or other methods.

 

7. Withdrawal from Membership and Loss of Qualification, etc.

  1. Members may request withdrawal from the “Mall” at any time, and the “Mall” shall process such withdrawal immediately.

  2. The “Mall” may restrict or suspend membership in the following cases:

    • False information was registered at the time of application.

    • The Member fails to pay the price of Goods purchased or other debts related to the use of the “Mall.”

    • The Member interferes with others’ use of the “Mall” or misappropriates their information, thereby disrupting e-commerce order.

    • The Member engages in acts prohibited by law, these Terms, or against public order and morals using the “Mall.”

  3. If the same act is repeated twice or more after membership restriction or suspension, or if the reason is not corrected within thirty (30) days, the “Mall” may disqualify the Member.

  4. When the “Mall” disqualifies a Member, it shall delete the Member’s registration and notify them. In such cases, the Member shall be given at least thirty (30) days to provide an explanation before disqualification.

 

8. Notice to Members

  1. When the “Mall” provides notice to a Member, it may do so via the e-mail address designated in advance by the Member and agreed upon with the “Mall.”

  2. For notices to an unspecified number of Members, the “Mall” may substitute individual notices by posting the notice on the “Mall” bulletin board for at least one (1) week. However, matters that significantly affect a Member’s own transactions shall be notified individually.

 

9. Purchase Application and Consent to Provide Personal Information

  1. A User shall apply for a purchase on the “Mall” through the following or similar procedures, and the “Mall” must provide clear information regarding each step:

    • Search and selection of Goods, etc.

    • Entry of recipient’s name, address, phone number, e-mail address (or mobile number), etc.

    • Confirmation of terms, including withdrawal rights, restrictions, shipping fees, installation charges, and other costs

    • Indication of consent or refusal to these Terms and the matters specified in Item 3 (e.g., by mouse click)

    • Submission of purchase application and confirmation of such by the “Mall”

    • Selection of payment method

  2. If the “Mall” needs to provide purchaser’s personal information to a third party, it must notify the purchaser of the following and obtain consent:

    • The recipient of the personal information

    • Purpose of use by the recipient

    • Items of personal information provided

    • Period of retention and use by the recipient
      (The same applies when any changes occur to the agreed details.)

  3. If the “Mall” entrusts handling of purchaser’s personal information to a third party, it must notify the purchaser of the following and obtain consent:

    •  The trustee

    • The scope of the entrusted work
      (The same applies when any changes occur to the agreed details.) However, where such entrustment is necessary for fulfillment of the service contract and is related to enhancing purchaser convenience, it may be disclosed through the Privacy Policy as stipulated under the Act on Promotion of Information and Communications Network Utilization and Information Protection, without separate notification and consent procedures.

 

10. Establishment of Contract

  1. The “Mall” may refuse acceptance of a purchase application under Article 9 in the following cases. However, if entering into a contract with a minor, the “Mall” shall notify that the contract may be canceled by the minor or the legal representative unless the legal representative’s consent is obtained:

    • If there is falsehood, omission, or error in the application

    • If a minor applies to purchase goods or services prohibited under the Juvenile Protection Act (e.g., tobacco, alcohol)

    • If accepting the purchase application is deemed to cause significant technical disruption to the “Mall”

  2. A contract is deemed established when the “Mall’s” acceptance (in the form of a confirmation of receipt under Article 12 Paragraph 1) reaches the User.

  3. The “Mall’s” acceptance notice shall include confirmation of the User’s purchase application, availability of goods, and information regarding correction or cancellation of the application.

 

11. Payment Methods

The payment for Goods or Services purchased from the “Mall” may be made using any of the following available methods. The “Mall” shall not impose any additional fees on the User for using a particular payment method:

  1. Account transfers via phone banking, internet banking, or mail banking

  2. Prepaid cards, debit cards, credit cards, and other types of card payments

  3. Online wire transfers

  4. Electronic money

  5. Cash on delivery

  6. Payments using mileage or points provided by the “Mall”

  7. Payments using gift certificates contracted with or recognized by the “Mall”

  8. Other electronic payment methods

 

12. Notice of Receipt, Modification, and Cancellation of Purchase Application

  1. When a User applies for a purchase, the “Mall” shall send a notice of receipt to the User.

  2. Upon receiving the notice of receipt, the User may immediately request modification or cancellation of the purchase application if there is any discrepancy in intent, and the “Mall” shall promptly process the request if it is made before delivery. However, if payment has already been made, the provisions on withdrawal of offer, etc. under Article 15 shall apply.

 

13. Supply of Goods, etc.

  1. Unless otherwise agreed separately, the “Mall” shall take necessary measures such as production, packaging, and shipping so that Goods are delivered within seven (7) days from the date of the User’s application. However, if the “Mall” has received all or part of the payment, such measures shall be taken within three (3) business days from the date of payment. The “Mall” shall also take appropriate measures to allow the User to check the supply procedure and progress of Goods.

  2. The “Mall” shall specify delivery methods, who bears the shipping costs, and estimated delivery times. If the “Mall” exceeds the agreed delivery period, it shall compensate the User for damages caused. However, this shall not apply if the “Mall” proves that there was no intent or negligence.

 

14. Refund

If the “Mall” is unable to deliver or provide the Goods purchased by the User due to reasons such as being out of stock, it shall immediately notify the User and, if payment was received in advance, refund the amount within three (3) business days or take necessary actions for the refund.

 

15. Withdrawal of Offer, etc.

  1. A User who has entered into a contract with the “Mall” for the purchase of Goods may withdraw the offer within seven (7) days from the date of receiving the written contract (or from the date the Goods were supplied or the supply commenced if such date is later). Provided, if otherwise stipulated under the 「Act on the Consumer Protection in Electronic Commerce」 regarding withdrawal of offer, such provisions shall prevail.

  2. Users shall not withdraw an offer under Paragraph 1 if the Goods fall under any of the following categories:

    • Goods that are destroyed or damaged due to reasons attributable to the User (except where the packaging was damaged to check the contents)

    • Goods whose value has significantly decreased due to use or partial consumption by the User

    • Goods whose value has significantly decreased due to the passage of time, making resale difficult

    • Goods whose packaging is damaged and reproduction of identical Goods is possible

  3. In cases specified in Items 2 through 4 of Paragraph 2, if the “Mall” failed to clearly state in advance that withdrawal of offer is restricted or failed to take measures to provide trial goods, the User shall not be restricted from withdrawing the offer.

  4. Notwithstanding Paragraphs 1 and 2, if the content of Goods differs from that displayed or advertised, or if the contract is not performed as agreed, the User may withdraw the offer within three (3) months from receipt of the Goods or within thirty (30) days from the date the User knew or could have known such fact.

 

16. Effect of Withdrawal of Offer, etc.

  1. When the “Mall” receives returned Goods from a User, it shall refund payments already received within three (3) business days. If a refund is delayed, the “Mall” shall pay interest calculated by multiplying the delay period with the late payment interest rate prescribed by the Fair Trade Commission.

  2. If payment was made by credit card, electronic money, or other means, the “Mall” shall promptly request the business operator that provided such payment method to suspend or cancel the charge.

  3. In the case of withdrawal of offer, the User shall bear the costs of returning the Goods. The “Mall” shall not claim cancellation fees or damages for withdrawal of offer. However, if withdrawal occurs because the Goods are inconsistent with what was displayed or advertised, or not performed as agreed, the “Mall” shall bear the costs of return.

  4. If the User has borne shipping costs when receiving the Goods, the “Mall” shall clearly indicate who bears the cost of withdrawal.

 

17. Protection of Personal Information

  1. The “Mall” collects the minimum personal information necessary for the provision of Services when collecting User information.

  2. The “Mall” shall not collect information necessary for contract performance at the time of membership registration in advance. However, this shall not apply when identity verification is required prior to entering into a contract in order to fulfill legal obligations.

  3. When collecting and using personal information of Users, the “Mall” shall notify the User of the purpose and obtain consent.

  4. The “Mall” shall not use collected personal information for purposes other than the stated purpose, and if a new purpose arises or information is to be provided to a third party, the “Mall” shall notify the User of the purpose and obtain consent at the time of use or provision. Exceptions apply where otherwise stipulated by law.

  5. If the “Mall” is required to obtain User consent under Paragraphs 2 and 3, it shall specify or notify in advance matters prescribed under the 「Act on Promotion of Information and Communications Network Utilization and Information Protection」, including identity of the personal information protection officer, purpose of collection and use, and matters relating to provision to third parties, and the User may withdraw consent at any time.

  6. Users may request access to and correction of their personal information held by the “Mall” at any time, and the “Mall” shall promptly take necessary measures. If a User requests correction of an error, the “Mall” shall not use the information until the error is corrected.

  7. For the protection of personal information, the “Mall” shall limit the number of persons handling such information to a minimum and shall be fully responsible for any damage suffered by the User due to loss, theft, leakage, provision to third parties without consent, or alteration of personal information, including credit card and bank account information.

  8. The “Mall” or any third party who has received personal information from the “Mall” shall destroy the personal information without delay once the purpose of collection or provision has been achieved.

 

18. Obligations of the “Mall”

  1. The “Mall” shall not engage in acts prohibited by law or these Terms, or contrary to public order and morals, and shall endeavor to continuously and stably provide Goods and Services in accordance with these Terms.

  2. The “Mall” shall establish a security system to protect Users’ personal information (including credit information) so that Users may safely use Internet services.

  3. The “Mall” shall be responsible for compensating Users for damages caused by unfair labeling or advertising of Goods or Services under Article 3 of the 「Act on Fair Labeling and Advertising」.

  4. The “Mall” shall not send commercial e-mails that Users have not consented to.

 

19. Obligations Regarding Member’s ID and Password

  1. Except in cases under Article 17, Members are responsible for managing their ID and password.

  2. Members shall not allow third parties to use their ID and password.

  3. If a Member becomes aware that their ID or password has been stolen or is being used by a third party, the Member shall immediately notify the “Mall” and follow its instructions, if any.

 

20. Obligations of Users

Users shall not engage in the following acts:

  1. Registering false information upon application or change

  2. Misappropriating others’ information

  3. Altering information posted on the “Mall”

  4. Transmitting or posting information (e.g., computer programs) other than information designated by the “Mall”

  5. Infringing intellectual property rights such as copyrights of the “Mall” or third parties

  6. Damaging the reputation of the “Mall” or third parties, or interfering with business

  7. Disclosing or posting obscene or violent messages, images, voices, or other information contrary to public order and morals on the “Mall”

 

Article 20 (Obligations of Users)

Users shall not engage in the following acts:

  1. Registering false information upon application or change

  2. Misappropriating others’ information

  3. Altering information posted on the “Mall”

  4. Transmitting or posting information (e.g., computer programs) other than information designated by the “Mall”

  5. Infringing intellectual property rights such as copyrights of the “Mall” or third parties

  6. Damaging the reputation of the “Mall” or third parties, or interfering with business

  7. Disclosing or posting obscene or violent messages, images, voices, or other information contrary to public order and morals on the “Mall”

 

21. Relationship Between the “Mall” and Linked “Sites”

  1. Where the “Mall” is linked to another website (e.g., through hyperlinks, including text, images, or video), the “Mall” is referred to as the “Linking Site,” and the other website is referred to as the “Linked Site.”

  2. The “Linking Site” shall not be liable for transactions conducted by Users with the “Linked Site” independently, unless expressly guaranteeing such transactions in the notice of intent.

 

22. Copyright and Restrictions on Use

  1. Copyrights and other intellectual property rights in works created by the “Mall” shall belong to the “Mall.”

  2. Users may not reproduce, transmit, publish, distribute, broadcast, or otherwise use information obtained through the “Mall” for commercial purposes, without prior consent from the “Mall” or without authorization of the copyright holder.

  3. If the “Mall” uses copyrights belonging to the User in accordance with the contract, it shall notify the User.

 

23. Dispute Resolution

  1. The “Mall” shall establish and operate a compensation handling body to reflect fair opinions or complaints raised by Users and compensate damages.

  2. The “Mall” shall promptly handle complaints and opinions submitted by Users. If prompt handling is difficult, the “Mall” shall notify the User of the reason and processing schedule.

  3. If a User files for relief in relation to an e-commerce dispute between the “Mall” and the User, the matter may be subject to mediation by the dispute mediation body designated by the Fair Trade Commission or the City/Province Governor.

 

24. Jurisdiction and Governing Law

  1. Lawsuits concerning e-commerce disputes between the “Mall” and Users shall be brought in the competent court under the Civil Procedure Act.

  2. Korean law shall apply to e-commerce lawsuits filed between the “Mall” and Users.